For companies, the IT landscape is more and more a mixture of stationary and mobile applications and systems. Thus, a managed mobility strategy becomes more and more important. Only it makes it possible to exploit efficiency potential, for example through higher employee productivity and better customer service.
The simple download of a small app should not be sufficient to implement reliable customer and service processes, especially in sensitive data environments in the company. But even complex core business functions usually have it all.
“CIOs and IT departments need to find cost-effective ways to manage the use of endpoints by mobile workers,” said Arne Jensen, Director of Enterprise Accounts Germany Sales at Polycom. At the same time, however, the security of sensitive, mission-critical data and resources should continue to be ensured.
The positive news is that the majority of companies are still willing to go the way of manufacturers into the mobile age due to the continuing consumerisation of IT. This despite a confusing number of devices and operating systems, as well as a beginning of the market consolidation of the providers, in which the bet on a (mobile) horse can later prove to be a wrong track.
Accordingly, the ranks of the manufacturer are sorted. In addition to the large standard software vendors such as SAP , today many software specialists offer sophisticated solutions for enterprise mobility. An up-to-date and detailed overview of the supplier landscape can be obtained via the corresponding analyst reports from the market researchers at Gartner: Magic Quadrant for Mobile Application Development Platforms, as well as: Magic Quadrant for Mobile Device Management Software.
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A carefully planned mobility concept (managed mobility), which balances all systems between e-mail, business core applications and the myriad of fledgling communication platforms like a trapeze artist, has to address several construction sites to be processed simultaneously.
Norbert Pongratz, Country Manager Germany, Austria and Switzerland at Kaseya, a provider of IT systems management software, defines the challenge: “One key issue is the definition of strategic mobile usage policies, such as security policies, secure delivery of applications and legal definitions for the use of mobile devices “.
In addition, it is important to establish a company-wide reporting system in order to make transparent which data a user should be able to access with which device, Pongratz continues. Other challenges include the secure deployment of applications and the difficulty to get an overview of the company-wide mobile costs, the expert notes.
What may sound relatively catchy in the gray theory presents countless challenges in the fine print. For example, not only do employees often have no access from mobile devices to business applications such as CRM and ERP . Given the convergence of home and office devices (BYOD), the IT administrator may also be faced with security issues such as “rooted” Android systems or iPhones that the user has “jailbreaked”, Pongratz admits. This would not be very interesting if only Snaps and Spotifys could benefit, but it was not just them. School businesses are also escalating on cloud-friendly Google data. For example, Schlumberger is not an object. Almost without a cloud, KDumberger has been in business for decades, traditionally oil and gas, not the people and the zero. This is changing, however, and Google Cloud has allowed that change.